It’s Just the Beginning…

This last summer I chose to work with the most difficult client I’ve ever had. While it was not a negative experience for either one of us, I did learn quite a bit from it. I did ultimately find her the exact property they wanted. It took some doing and I take full credit for allowing her to run over me rough shod at every turn. Normally I closely manage expectations because this is an emotional process and I feel it’s my duty to protect my clients in what is a major life event; since they are placing their trust in me to guide them through the process. It’s not just the financial aspects; the emotional pieces of the process can also take a toll on you, such as: falling in love with a house online, dropping everything because, well, “This is the ONE! It’s the perfect house!” only to find out that it’s another miracle of Photoshop, or camera angles that can made a Total Rehab look like the Prom Queen.

This particular client made it really difficult for me to be the calm, cool, negotiator who never takes no for an answer.I know it’s my fault in many ways. I work so hard to get a clear understanding of the wants and needs of the families that I help. With this client though I allowed myself to get too attached. I too started to mentally move in. I always work to make sure we don’t lose sight of the overall goal; staying on track to get what my clients want. I work to temper the process with my experience and my ability to stay impartial; to help keep our eyes on the big picture. I did none of these things for this client, that’s why they were so difficult. I made things harder for me to do My job, and harder for them than it needed to be.

In this particular case I did all the wrong things. I became emotionally invested. I couldn’t focus on the big picture and position the family in the best possible light. I could have done better. I let down my guard because I cared so much and I allowed emotions to cloud my judgement. In the end we still won, the family got the house, they got a great deal, and the rest as they say, is history… or is it?

Nope, it’s not History… it’s just the beginning. I am my own worst client, there, I said it.

This summer we moved our family to a small farm in Monroe. We love it. It’s the lifestyle change that we all needed. Please join us as we share our adventures and life lessons, on the Farm. We are overwhelmed with gratitude for a business that helps make dreams a reality, and in turn has afforded us such a great blessing; to raise our kids the way we had always dreamed.

One door closes, and another door opens. It all starts at home.

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